Hi Irx,

Thanks for contacting us.

Please follow this guide: http://themenectar.com/docs/salient/salient-menu-options/.

Kind Regards.

Hi Irx,

Please update your theme to the latest version 13.0.5 using this guide http://themenectar.com/docs/salient/updating-salient/ for these new features.

Thanks.

Hi irx,

Please send in your admin login credentials so that we can look into this further.

Thanks.

Hi irx,

Please clear cache using this guide so that the new files can take effect:https://themenectar.ticksy.com/article/6226/.

Thanks.

Hi irx,

Did you get the mega menu displayed  after fixing the error?

Thanks.

Hi Irx,

Could you try reinstalling the theme and see whether this could fix.

Thanks.

Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks 

Hey Again,

If you replace the Theme files only, then no the Theme Settings won't get lost as we save them in the database. However, you can export your setting to keep a backup from the Theme Options Panel as well.

Thanks 

Hi Irx,

Please check for these php requirements with your host provider to see whether they are matching before we escalate this issue:

Recommended PHP configuration limits are as follows:

• max_execution_time 60
• memory_limit 256M
• post_max_size 48M
• upload_max_filesize 48M

Thanks.

Hi Irx,

We are glad you got a workaround, this will go along way to help another user with similar issue. We appreciate this.

Kind Regards.