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  Public Ticket #2777883
Updating Salient theme
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  •  19
    david berman started the conversation

    Have been notified of updates.

    Also WordPress is notifying me that some of my templates need updating

    How do I update my theme? 

  •  8,877
    Tahir replied

    Hey Again, Hope you had a Positive Weekend, 

    Please update to the Latest Salient Theme Version.

    The current version of the theme is 13 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

    Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

    To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

    Best.


    ThemeNectar Support Team 

  •  19
    david berman replied

    Hi thanks for awesome support.

    I get this error message when I download theme.

    Installing theme from uploaded file: themeforest-Y7YEfaNp-salient-responsive-multipurpose-theme.zip

    Unpacking the package…

    Installing the theme…

    The package could not be installed. The theme is missing the style.css stylesheet.

    Theme installation failed.


  •  8,877
    Tahir replied

    Hey Again,

    Locate the salient.zip file you extracted from the ThemeForest download archive and upload that zip file only. 

    Thanks 



    ThemeNectar Support Team 

  •  19
    david berman replied

    Hi

    Have done it thanks however the update has messed up my mobile drop down menu.

    was given the following CSS to sort on theme before update.

    #slide-out-widget-area:not(.fullscreen-alt):not(.fullscreen), #slide-out-widget-area-bg.fullscreen, #slide-out-widget-area-bg.fullscreen-split, #slide-out-widget-area-bg.fullscreen-alt .bg-inner, body.material #slide-out-widget-area-bg.slide-out-from-right {
        background-color: #A569BD !important;
    }
    li.menu-item.menu-item-has-children a:after {
        content: " >";

    However that's not what i see now

    The colour has changed to blue despite being specified and the sub category structure has disappeared. 

    Also "Back" is between subcategories

    Please assist.


    8218808226.png







  •  19
    david berman replied

    Forgot to mention only half my menu is visible and it is static.

  •  8,877
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   david berman replied privately
  •  1,885
    Judith replied

    Hi David,

    Please try this css for the background color

    #slide-out-widget-area:not(.fullscreen-alt):not(.fullscreen), #slide-out-widget-area-bg.fullscreen, #slide-out-widget-area-bg.fullscreen-split, #slide-out-widget-area-bg.fullscreen-alt .bg-inner, body.material #slide-out-widget-area-bg.slide-out-from-right {
        background-color: #A569BD;
    }

    There seems to be errors with the installation:

    9926595830.png

    Could you try installing this theme on a new wp environment.

    Thanks.

  •  19
    david berman replied

    It did not work'

    its the same CSS i had loaded on my site before the update.

    See my reply of 18 hours ago. Its all there.

    Deleted it then reinstalled it still no change.

    A huge issue for me I get 80% of my site traffic from mobile.

    In relation to the installation

    Dont know what you mean "Could you try installing this theme on a new wp environment".


  •  19
    david berman replied

    I reinstalled update

    Then added CSS

    Now working many thanks!