Okay
  Public Ticket #2779854
Portfolio Single Page Error
Closed

Comments

  •  1
    viefilm started the conversation

    Hello,

    Unfortunately since yesterday we have a major problem with our website that runs the most recent version of Salient and Wordpress:

    There seems to be a problem with the template of the single portfolio template. The content is built with WP Bakery but in the frontend it does not load the content at all. A child theme is in use but even switching back to the parent theme does nothing in the frontend. There is also no error logged in the browser console. The setting in Salient settings for the content of single portfolio items is set correctly.

  •  1,878
    Judith replied

    Hi There,

    Thanks for contacting us.

    Please head to wpbakery settings then check the checkbox labelled disable gutenberg, then check whether that fixes.

    Thanks.

  •  1
    viefilm replied

    Hi Judith!

    Thank you for replying. Unfortunately, this doesn't help. Gutenberg was already disabled, i tried unchecking it and also checking it again, the problem persists.



  •  1,878
    Judith replied

    Hi There,

    Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that falls culprit.

    Thanks.

  •  1
    viefilm replied

    Hi Judith,

    thank you for the tip. It actually helped to deactivate the Gutenberg Plugin completely!

    So the topic is resolved :)