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  Public Ticket #2803486
Salient theme error - Forum not loading - extended support!
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Comments

  •  8
    jpryce started the conversation
    June 16, 2021 at 7:53am

    Hi 

    Just updated support but not recognising hence using general ticket. Purchase code... 5768ce26-0ed1-4dd3-b895-01b0f6df1aa2

    I've logged in today to find the error below at the backend and the forums not loading front end. The error looks like a theme related issue. Any ideas?

    Warning: Creating default object from empty value in /home/customer/www/talk-mobility.org/public_html/wp-content/themes/salient/nectar/redux-framework/ReduxCore/inc/class.redux_filesystem.php on line 29

    Thanks

    James

  •  8,939
    Tahir replied
    June 16, 2021 at 10:46am

    Hey Again,

    Which Version of PHP are you using?. Also, this should help: https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress/ .

     Thanks

    ThemeNectar Support Team 

  • Arif replied
    April 4, 2022 at 6:59am

    I also experienced this error when activating Salient WPBakery Plugin :

    Plugin could not be activated because it triggered a fatal error.

    Fatal error: [snuffleupagus][disabled_function] Aborted execution on call of the function 'require_once' in /home/zizaliac/public_html/wp-content/plugins/js_composer_salient/include/classes/core/class-vc-manager.php on line 319

    Thank you

  •  1,919
    Judith replied
    April 4, 2022 at 7:09am

    Hi Arif,

    Thanks for keeping in touch.

    By experiencing the errors when activating the plugin, does this mean you installed the theme afresh?

    Thanks.

  • Arif replied
    April 4, 2022 at 7:12am

    Hi Judith,

    Yes that is true. I just installed the theme.

    Thanks

    Arif

  •  1,919
    Judith replied
    April 4, 2022 at 7:16am

    Hi Arif,

    Which php version are you using?

    Thanks.

  • Arif replied
    April 4, 2022 at 7:25am

    Hi Judith.

    My PHP version is 7.4.28

    Thank you

    Arif

  •  1,919
    Judith replied
    April 4, 2022 at 7:57am

    Hi Arif,

    Please try downgrading to php 7.3 and check again also check for your php requirements to be as follows:

    Recommended PHP configuration limits are as follows:

    max_execution_time 60
    memory_limit 256M
    post_max_size 48M
    upload_max_filesize 48M

    Thanks.


  • Arif replied
    April 4, 2022 at 8:45am

    Hi Judith,

    It works!! Thank you

    Thank you

    Arif