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  Public Ticket #280432
Your fix created a problem.
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Comments

  •  4
    Tess started the conversation

    Hi,

    You guys added some javascript to my theme to fix the middle column width problem I was having. The full problem is detailed here:

    http://themenectar.ticksy.com/ticket/258287

    The problem with your fix is that I now have 2 scrolling areas in the theme, which is causing a massive problem with the theme. We haven\\\'t made any changes to the theme since you added the javascript. We have only added Posts. This is causing big problems with our users experience. Can you please tell me how to fix this asap? The account I set up for you still has the same access, so no need for me to PM you again. Thank you.

  •  1,070
    ThemeNectar replied

    Hey Tess, sorry for the delay - I've been trying to recreate the double scrollbar effect and can't seem to get it to show. I've checked in Firefox/Chrome at various sizes, is there a specific browser you're seeing this in?

  •  4
    Tess replied

    I'm having the issue in Chrome. It also happens on this site as well. I've attached a screen shot of the double scroll.

  •  4
    Tess replied

    In fact, in Chrome, I can't even see anything underneath the gray ThemeNectar bar at the top. It won't let me scroll to it. See attached screenshot. 

  •  4
    Tess replied

    I'm having the issue in Chrome. It also happens on this site as well. I've attached a screen shot of the double scroll.

  •  8,839
    Tahir replied

    Hey Tess!

    Could you please update to the latest theme version as mentioned in the other ticket also. 

    Thanks


    ThemeNectar Support Team 

  •  8,839
    Tahir replied

    Also just saw your screenshot. The norton antivirus software is adding the scrollbar not the theme. 

    Thanks


    ThemeNectar Support Team 

  •  4
    Tess replied

    Ok, I uninstalled the Norton software, and updated the theme. Now the middle blog section doesn't display properly anymore. You had made a change fo that it would be 2 blogs side by side in the middle, but they are now stacking on top again. I can't have that format. Can you tell me how to fix this permanently? Can I make a child theme and apply the change to that to prevent this happening every single time I update? Thanks.

  •  8,839
    Tahir replied

    Yes you can create a child theme and add in those changes. Please consider hiring a freelancer over at Envato Studio if you are not comfortable making changes. 

    Thanks


    ThemeNectar Support Team 

  •  4
    Tess replied

    I don't know what the changes are. You guys are the ones that added the javascript to fix the blog area. If you tell me what the changes are, and where they go, I'm more than comfortable making them. Please see the previous ticket:

    http://themenectar.ticksy.com/ticket/258287

  •  8,839
    Tahir replied

    Hey Tess!

    The mod was likely made in "js/init.js" file . Please download a fresh copy from Themeforest and install the theme. Also take a backup of the existing folder if you need to backup. 

    Thanks


    ThemeNectar Support Team