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  Public Ticket #2821022
product image disappears on checkout page
Closed

Comments

  •  8
    dan-kray started the conversation

    Hi

    The product images are not displayed on the checkout page.
    What could be the reason for this?

    Kind regards
    Dan

  •  279
    Noah replied

    Hello Dan,

    Thank you for getting in touch.

    Could you try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks 


  •  8,847
    Tahir replied

    Hey Again,

    Please check for any Optimization plugin which is adding a Lazy Load feature as the images load on page load and then disappear.

    3134323210.pngClick To Open Larger Image.

    Thanks 


    ThemeNectar Support Team 

  •  8
    dan-kray replied

    Thanks Tahir.

    Problem solved by disabling the built in "Lazy Load Shop Images" option (Salient > WooCommerce > General).

    Kind regards
    Dan

  •  8,847
    Tahir replied

    Glad you got it sorted, Is the Salient Lazy Load not working with another Third Party Plugin?.

     


    ThemeNectar Support Team