I am having a lot of trouble with Salient Theme I purchased....It was adding duplicate items on the Nav bar that I could not remove, and then could not deactivate theTheme or the Nav issue that remained. Spent 2 hours with Bluehost to remove it...Whoever's fault it is for the mess up, Bluehost or my inexperience? It doesn't matter. I do not want the aggravation. I know a refund is probably not allowed but I spent a bit of money for a download that I will not use. I am asking if I would I be able to get a refund?
We always provide refunds for anyone who requests. Once you fill out the form here, we'll be able to approve it from our end and it should be issued back to you from Envato within a couple of business days.
I am having a lot of trouble with Salient Theme I purchased....It was adding duplicate items on the Nav bar that I could not remove, and then could not deactivate theTheme or the Nav issue that remained. Spent 2 hours with Bluehost to remove it...Whoever's fault it is for the mess up, Bluehost or my inexperience? It doesn't matter. I do not want the aggravation. I know a refund is probably not allowed but I spent a bit of money for a download that I will not use. I am asking if I would I be able to get a refund?
Hey Again,
We always provide refunds for anyone who requests. Once you fill out the form here, we'll be able to approve it from our end and it should be issued back to you from Envato within a couple of business days.
Thanks
ThemeNectar Support Team