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  Public Ticket #2837903
Testimonial Sliders paragraph breaks padding/lineheightsg
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  •  16
    Jen started the conversation

    Hi I am utilising the testimonials slider on this site and have some testimonials that would really look better if I could have line breaks. When I ad line breaks the lineheight/leading/paragraph padding is enormous.  I have left one example in place for you to see on the corporate testimonials.

    Its on the last page and its Norman Gillespie

    You can see how it should look in WP bakery builder editor but on live its awful

    Is there a way to enable line breaks?

  •  2,961
    Andrew replied

    Hi Jen,

    Thanks for writing in.

    There seems to be some element styling that is affecting this. Removing the inline CSS seems to fix the issue.

    7516050165.png

    Kindly send us temporary credentials so that we can check how this is configured in the backend so that we can properly advise.

    Awaiting your reply.

    Regards,

  •   Jen replied privately
  •  16
    Jen replied

    Andrew some inline CSS was added to change the shape and size of the logo images to square and larger


  •  16
    Jen replied

    Did you also see the other issue with the "icon also showing for the first 2 -3 testimonials in the top slider?


  •  16
    Jen replied

    note"

  •  16
  •  8,847
    Tahir replied

    Hey Again,

    To remove the quote icon use the CSS below. Also, the Login credentials don't seem to be working for me, could you confirm?

    I can see that some Testimonials have gaps btw the paragraphs ?

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    .testimonial_slider .image-icon.has-bg {
        text-indent: -99999px;
    }

    Thanks


    ThemeNectar Support Team 

  •  16
    Jen replied

    YES.. they have gaps on that one testimonial on purpose so you can see how huge the space is when I add a line break.

    Ideally what I want is the para breaks to have padding on the bottom like this. (see screen shots_


    Try this username instead with same proivate sent PW


    Support_TN

  •  16
    Jen replied

    with the removal of the huge""


    why is i only showing on SOME of the testimonials and not all


  •  1,878
    Judith replied

    Hi Jen,

    Please check your logins which seem not to work, please check and resend.

    Thanks.

  •   Jen replied privately
  •  1,878
    Judith replied

    Hi Jen,

    Please allow me to escalate this to the developer to assist further.

    Thanks.

  •  16
    Jen replied

    OK thankyou. I notice that there are lots of much larger spaces in there now and the site is LIVe so if we can expedite it so it doesn't look bad? I have made a version of the page that's not in the navigation that you can play around with more


    https://matthewjohnstone.com.au/ticksy-testimonials/


  •  16
    Jen replied

    I have removed the extra line spaces in the live page but have retained them for you in the sample page

    https://matthewjohnstone.com.au/ticksy-testimonials/

  •  1,878
    Judith replied

    Hi Jens,

    Have you checked for plugin conflicts as well.

    Thanks.

  •  1,071
    ThemeNectar replied

    Hey Jen, Thanks for your patience with this ticket. 

    I'll be adding the fix for this in the next minor release. If you'd like immediate access to the change, you can download a pre-release version from here: https://www.dropbox.com/s/p5no4ym7ik6f6iw/salient.zip?dl=0

    After updating the theme, ensure to update the included Salient plugins with new versions to get the needed fix.

    Kind regards,