The nectar slider has gone dark I upgraded from 1.2 to 1.7 and there has been no change. Halfway down my home page is the nectar slider (Choose Your Passion, Travel Blog, and Travel Services) but the slider images no longer appear, just a black screen. If I change the background color to white then the background is a very light gray but still, no background picture is showing,
Please let us know whether this happened after updating the theme, and also did you clear cache in case it was after the theme update so that the new files would take effect.
Hi Judith. This started in the old version. I upgraded because I thought it would fix the problem. I’ve cleared cache many times over the last few months. And yes I cleared all cache sfter tge upgrade today, including the CDN cache.
Please check for plugin conflicts as I see you have several third party plugins by deactivating the third party plugins then reactivating them back one by one to see the one that falls cuprit.
Problem resolved! I had to uncheck "Lazy Load Images" within W3 Total Cache settings. Thankfully Jetpack's lazy load does not impact the Nectar Slider.
The nectar slider has gone dark I upgraded from 1.2 to 1.7 and there has been no change. Halfway down my home page is the nectar slider (Choose Your Passion, Travel Blog, and Travel Services) but the slider images no longer appear, just a black screen. If I change the background color to white then the background is a very light gray but still, no background picture is showing,
Hi Danielle,
Thanks for contacting us.
Please let us know whether this happened after updating the theme, and also did you clear cache in case it was after the theme update so that the new files would take effect.
Thanks.
Hi Judith. This started in the old version. I upgraded because I thought it would fix the problem. I’ve cleared cache many times over the last few months. And yes I cleared all cache sfter tge upgrade today, including the CDN cache.
Hi Danielle,
Please send in your admin login credentials so that we may look into this further.
Thanks
sent
Hi Danielle,
Your password seem not to be working, please check and resend:
Thanks.
I have corrected it on the test domain and now that password should work.
Hi There,
Please check for plugin conflicts as I see you have several third party plugins by deactivating the third party plugins then reactivating them back one by one to see the one that falls cuprit.
Thanks.
will do this tomorrow, its past midnight here. Thank you.
Problem resolved! I had to uncheck "Lazy Load Images" within W3 Total Cache settings. Thankfully Jetpack's lazy load does not impact the Nectar Slider.