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  Public Ticket #284626
Laura Posada Media Gallery
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Comments

  •  2
    Gerald started the conversation

    I'm having major problems iwth the media gallery and with trying to add media to a post! I tried uploading one image as a featured post image when creating a new post and not only does the add featured image dialogue box open full screen, but then it added the same image 300 times to the media library.

  •  2
    Gerald replied

    Also here is an image of what happens if I try to add a featured image when creating a post...it opens over top of the dashboard and I cant get back. 

     Also if click ADD MEDIA when trying to edit a post NOTHING happens. 

  •  2
    Gerald replied

    Also when I try to add images to the media library I'm getting an http error see attached 

  •   Gerald replied privately
  •  8,839
    Tahir replied

    Hey!

    You seems to be running some security plugin that is likely causing this issue. Please deactivate all third party plugins and test. 

    Thanks


    ThemeNectar Support Team 

  •  2
    Gerald replied

    I deactivated every plugin one by one other than WPML because your theme claims to support that but I had no luck. Same exact thing... if I click add media in a post nothing happens and if I click featured image it opens the image upload window huge, and the dashboard goes away, and the upload doesnt work properly. please help!

  •  2
    Gerald replied

    Might I add that the secuirty plugin installed has been installed for months and I'm only now seeing an issue. 

  •  2
    Gerald replied

    Please get me an update asap this is a very high profile client who needs updates made to her site asap as she has big event events coming up thank you. 

  •  2
    Gerald replied

    Havent heard from you guys in over a day!

  •  2
    Gerald replied

    I also want to mention that its ONLY posts that are giving me trouble. I can get the "add media" window to open on a page without problem and the featured image box to open too, however when it is open its not showing me that there is anything in the library. its showing the library as blank. And for Posts I cannot get the featured image or add media to work properly. 

    And if I go directly to library and try to add new I get the HTTP Error. 

  •  2
    Gerald replied

    I have had NO response from you! Why am I being ignored. 

  •  8,839
    Tahir replied

    Hey!

    You are not being ignored. We dont work over weekends. Please deactivate WPML as its not working correctly with WP 4.0 . Another user also had this same issue. 

    Thanks


    ThemeNectar Support Team