Okay
  Public Ticket #2854127
Contact Form 7 inside nectar slider
Closed

Comments

  •   SpotlightMal started the conversation
  •  8,860
    Tahir replied
    August 21, 2021 at 10:59am

    Hey,

    Please provide the page url so that we can look into this.

    Thanks

    ThemeNectar Support Team 

  •   SpotlightMal replied privately
  •  8,860
    Tahir replied
    August 21, 2021 at 5:00pm

    Hey Again,

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   SpotlightMal replied privately
  •  8,860
    Tahir replied
    August 22, 2021 at 10:03am

    Please check for server php errors using this guide: http://premium.wpmudev.org/blog/your-complete-guide-to-troubleshooting-wordpress/ . It would be best to contact the hosting provider and have them look into this as they are aware of the Server Configuration Details .

    Thanks

    ThemeNectar Support Team 

  •  1
    SpotlightMal replied
    August 22, 2021 at 10:07am

    Can you tell me exactly what did you do on the site? You added an SSL? will that fix the error of contact form 7 and salient? You ask me to ask the hosting for error but i don't know why will i ask them for?

  •  8,860
    Tahir replied
    August 22, 2021 at 12:24pm

    Hey Again,

    I just installed the "Really Simple SSL" Plugin as the page was giving a mixed content error in the console. 

    I can now see an error 500 in the Browser Console which is an Internal Server Error therefore to correct it you need to contact your hosting provider.

    9093163241.pngClick on Image to View Larger

    Thanks 

    ThemeNectar Support Team 

  •   SpotlightMal replied privately
  •  1
    SpotlightMal replied
    August 22, 2021 at 6:09pm

    I got it! i fixed it!. Thank you.