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  Public Ticket #2857974
Saving as element not working
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Comments

  •  2
    Hyrestaff started the conversation

    Hi there,

    I've used the "save as template" action before and it's always worked. However, I'm finding that whenever I save something as an element (for example: an inner row with icon & text) and I try to add it to another page, the inner row is added empty. 

    You can find attached the element I saved, and what appears on the page (empty row)

    I'm confused because the save as template option doesn't appear when I select it. How should I save the row & whatever is in it to be reusable in other pages?



  •  1,878
    Judith replied

    Hi There,

    You are only able to save a template and not a single element.

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •   Hyrestaff replied privately
  •  1,878
    Judith replied

    Hi,

    Please send in your website url as well.

    Thanks.