My past tickets have been erased...why? I need help please, coding that was provided to me has done something to my site as my products have been deleted since adding custom code. I submitted an ticket/inquiry about this already but it has been erased or the page removed. I need help!
There are several tickets from the past week that have been deleted. I will open a new one. The last ticket Judith responded telling me to provide my login information and then when I said how do I submit since the ticket is public, that ticket and all others related to the issue were erased.
My past tickets have been erased...why? I need help please, coding that was provided to me has done something to my site as my products have been deleted since adding custom code. I submitted an ticket/inquiry about this already but it has been erased or the page removed. I need help!
Hey Again,
I can only view 4 tickets of yours:
Please create an extra ticket with your issue so we can look into it.
Thanks
ThemeNectar Support Team
There are several tickets from the past week that have been deleted. I will open a new one. The last ticket Judith responded telling me to provide my login information and then when I said how do I submit since the ticket is public, that ticket and all others related to the issue were erased.
Here are the old tickets with the coding when added all of my product were no longer there.