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  Public Ticket #287882
Upload and Nectar Shortcode buttons do nothing
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  • Christie started the conversation

    Can anyone tell me why I wouldn't be able to use the upload images in the Home and Nectar Slider sections. I see the button, hover and click and nothing happens.  The same is true on a page when I try to click on Nectar Shortcodes which appears as a whole blue button rather than a small N button in the toolbar as the instruction video show.  Any help??

    Additionally, if I reinstall the theme, will i lose all of the work i've done so far?

  •  8,839
    Tahir replied

    Hey!

    Please try deactivating third party plugins to check for a plugin conflict.  IF you use the ftp method and simply rename the old folder and upload the new one. Your changes wont be lost. 

    Thanks


    ThemeNectar Support Team 

  • Christie replied

    I have deactivated all plugins and it still does not show up. I have uploaded images at the exact size it says. I have a simple text and it is not showing any sliders on my home page. Is there another setting some where that activates it?

    I see that I can get what I want with a Nectar Slider on the Home page -but that does not scroll. IS there a scrolling option?

    www.access-to-rehab.com

  •  8,839
    Tahir replied

    Hey!

    I can see the text alright on the above mentioned url .

    Thanks


    ThemeNectar Support Team 

  • Christie replied

    Yes, it is working now - the Slider just doesn't slide -- so frustrating!

  •  8,839
    Tahir replied

    Hey Christie!

    You have to set the autorotate as well in milliseconds. It is not set yet.

    Thanks


    ThemeNectar Support Team 

  • Christie replied

    It is set as 5800 in the Home Slider options. Can you login to have a look and see that everything is set up? 

  •  8,839
    Tahir replied

    Yes, Please provide wp-admin login details . 

    Thanks


    ThemeNectar Support Team 

  •   Christie replied privately
  •  8,839
    Tahir replied

    Hey Again!

    The user pass is not correct. Can you please confirm. 

    Thanks


    ThemeNectar Support Team 

  •   Christie replied privately
  •   Christie replied privately
  •  8,839
    Tahir replied

    Hey!

    There are no home slides added so therefore it wont appear. 

    Thanks


    ThemeNectar Support Team 

  •   Christie replied privately
  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.8 so i can login and check it out.

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team