Hi, on our site (http://ziggurat.london) we have these large full screen images on the home page and in portfolio items. This has worked fine, but in our 3 most recent portfolio items, the images do not go to full screen on wider screens. It happens on the home page and within the portfolios.
Can you see any reason why this might be happening?
I don't know the theme well as someone else set it up, but within the page there is a "Full Screen Rows" section but it is empty (see screenshot)
I'm putting this ticket in general as I can't figure out how to make it specific to Salient theme.
This is a known issue, to fix it please update to the Latest Salient Theme Version.
The current version of the theme is 13 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Thanks for all that info, updated now and it was pretty easy with your help!
I still can't figure out why the top images aren't going to the full screen edges like the ones further down. Do you think there is a function or a check box I'm missing somewhere?
Yeah sure, see how the red Morland image goes all the way to the edge, but the buckingham palace one above just stops.It's the same for the portfolio pages, the Old Speckled Hen image goes to the edge, but the purple spice pastes dont.
They seem locked at max width 1920px, anything beyond it just makes a gap to the edge of the screen
I tried setting the background image of rows but that didn't seem to work. In the end I think I was able to fix it by setting "Desktop max width" to "none" for each image, and now they all seem to work ok.
It might have been setting the background image originally fixed it somehow too, so thanks for your help!
Hi, on our site (http://ziggurat.london) we have these large full screen images on the home page and in portfolio items. This has worked fine, but in our 3 most recent portfolio items, the images do not go to full screen on wider screens. It happens on the home page and within the portfolios.
Can you see any reason why this might be happening?
I don't know the theme well as someone else set it up, but within the page there is a "Full Screen Rows" section but it is empty (see screenshot)
I'm putting this ticket in general as I can't figure out how to make it specific to Salient theme.
Hey Again,
This is a known issue, to fix it please update to the Latest Salient Theme Version.
The current version of the theme is 13 and the current version of the page builder is 6.6. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.
To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .
Best.
ThemeNectar Support Team
Thanks for all that info, updated now and it was pretty easy with your help!
I still can't figure out why the top images aren't going to the full screen edges like the ones further down. Do you think there is a function or a check box I'm missing somewhere?
Hey Again,
All the Images seem to full screen on my end in Chrome. Could you provide a screenshot of the issue ?.
Thanks
ThemeNectar Support Team
Yeah sure, see how the red Morland image goes all the way to the edge, but the buckingham palace one above just stops.It's the same for the portfolio pages, the Old Speckled Hen image goes to the edge, but the purple spice pastes dont.
They seem locked at max width 1920px, anything beyond it just makes a gap to the edge of the screen
Hey Again,
You seem to have added the Images using the Single Image Element which is why its not stretching beyond its original Image Size.
Try setting the Image as a Row/Column Background and check.
Thanks
ThemeNectar Support Team
Hi Just remembered about this.
I tried setting the background image of rows but that didn't seem to work. In the end I think I was able to fix it by setting "Desktop max width" to "none" for each image, and now they all seem to work ok.
It might have been setting the background image originally fixed it somehow too, so thanks for your help!