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  Public Ticket #288532
slider and portfolio images are off
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  • Andrea started the conversation

    My home page slider images, portfolio header title and titles/images are off. There are gaps and titles at the bottom get cut off, like there's not enough room. This is happening on both my sites. http:/andreabolder.com and http://playerfortunes.com. See screenshots attached.

  •  8,839
    Tahir replied

    Hey!

    Please try using the Flexible Slider Height option in Nectar Slider.

    Also when using the flexible slider height option you have to enter the slider height based on how big your images would be at for eg 1600px wide - this will ensure the scaling is perfect with no clipping.

    The flexible slider height option makes the Nectar Slider respond perfectly to ensure there's no clipping on any view - leaving it off will cause the height of the slider to change only once per every viewport change (desktop, ipad, mobile) and clip variously between them.

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    ok great. where do I find the flexible header option? 

    Also any suggestions on why the header (title) in the portfolio section is begin cut off/truncated?

    Thanks

  •  8,839
    Tahir replied

    Hey Again!

    Pleas see screenshot: http://prntscr.com/4qomzf .  Seems like you got the truncated issues resolved. 

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    Yes the truncated issue seems to be resolved. Don't know what I did to fix it but now I have a new issue. The slider titles are now showing up at the bottom of the slider instead of the middle (resolved) and when I click the "home" tab from any link on my navigation bar it seems like it can not complete the redirect. 

    For example If I am on "blog" and click "home" "http://andreabolder.com/blog stays in the browsers bar and then I get redirected to a half loaded home page - I attached pictures (this happens in chrome and firefox)

    I can click to and from any of my other tabs "blog","bizfit university", "tools" and "me" and the page I click to comes up. It's only when I try to click back to the home page that I have an issue.

  •  8,839
    Tahir replied

    Hey Andrea!

    This could be a server timeout issue. Are your pages really heavy in size. Try installing "Wp Super Cache" Plugin and  Better WP minify bwp-minify is what we use and there's not much work you have to do. The only thing you'll need to do is remove font awesome from the minification

    http://i.imgur.com/BfjmlIq.png but all of the JS will work by default :) 

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    i had w3 total cache - deactivated it and installed wp super cache and better wp but still getting same results. any other suggestions?

  •  8,839
    Tahir replied

    Hey Again!

    Please provide wp-admin login user pass so we can have a look .

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    un: bolder17

    pw: *jobosfl17ab*

    Also I just updated to salient 4.8 this morning and am now getting a 404 page when I click "more details" on my portfolio images under the tab "The Motivation Board" which is under tab "Tools"...see attached

  •  8,839
    Tahir replied

    Hey!

    Try going to Settings/Permalinks, changing to another permalink structure, and back to "post name," and Pressing the Save Button. That should fix the 404 error.

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    Ok that worked thanks! The only problem I am still having is that when I try to go back to home page from any tab, post or page link...it does not complete the redirect...

    Is there anything you can see that's going on from the dashboard that may be causing this?

  •  8,839
    Tahir replied

    Hey Again!

    Please update to theme version 4.8.1 which has minor bug fixes and turn on the simulated ajax option. 

    That should resolve the ajax redirection if it is caused by some JS .

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    ok it seems to be working better after I uploaded to 4.8.1. still a little glitchy... still need to turn on simulated ajax option. Where can I find that function?

    Thanks for all your help by the way

    I really appreciate it!

  •  8,839
    Tahir replied

    Hey!

    Please see screenshot: http://prntscr.com/4tzl6q

    Thanks


    ThemeNectar Support Team 

  • Andrea replied

    yippie!!!!!!! that worked. 

    thanks