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  Public Ticket #2888820
Mobile Optimization of Carousel
Closed

Comments

  • Erin started the conversation
    October 6, 2021 at 5:53pm

    Hello, I am having difficulties making the carousel on my homepage look optimized for mobile. It works great for Desktop but on mobile, the text goes off the photo background. I am looking to remove the padding on the side and have the text resize to be better legible. Is there a way to just edit the mobile page and not the desktop page? Any help would be greatly appreciated. 

  •  1,878
    Judith replied
    October 6, 2021 at 6:48pm

    Hi Erin,

    Thanks for keeping in touch,

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •   Erin replied privately
  •  1,878
    Judith replied
    October 6, 2021 at 9:18pm

    Hi Erin,

    I am unable to access your website because of the firewall in place, please recheck and grant us access:

    4914282802.png

    Thanks.

  •   Erin replied privately
  •  1,878
    Judith replied
    October 7, 2021 at 2:29pm

    Hi Erin,

    It is only good when we are able to visualize your website, however let me pass it to another support team agent to see whether they can view from where they are.

    Thanks.

  •  8,844
    Tahir replied
    October 7, 2021 at 8:29pm

    Hey Again,

    Please whitelist IP's from Pakistan, and Kenya so we can view the Dashboard. 

    Also, I had a look at the page and you seem to have used the Carousel Element as a slider which is making the page quite heavy. 

    Try using the Nectar Slider instead http://themenectar.com/docs/salient/nectar-slider-plugin/ or any of our pre-built layouts: http://themenectar.com/docs/salient/salient-studio/ .

    Thanks

    ThemeNectar Support Team