Okay
  Public Ticket #2903475
PLUGIN UPLOAD ERROR
Closed

Comments

  • Tim started the conversation

    I am currently experiencing the exact same issue as ticket #2505182

    "I'm building a site for a client in a staging environment through WP Engine. I uploaded the Salient theme, than began to install plugins and it gave me the following error:

    "An error occurred while installing Salient Core: Download failed. A valid URL was not provided." "


    I followed the instructions in the response and replaced 

     get_template_directory()

    with

     get_template_directory_uri()

    yet still had no luck. 

    I tried to manually upload the salient core plugin file, but got this error

    “The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”

    Really lost with how to proceed - would appreciate the help!

  •  1,878
    Judith replied

    Hi Tim.

    Thanks for keeping in touch.

    It could be a case of a corrupted file of the plugin. Please try redownloading the whole package and reinstall.

    Thanks.