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  Public Ticket #290454
Page Header Image Not Displaying
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Comments

  • Diego started the conversation
    September 26, 2014 at 10:31pm

    Hi Tahir,

    I recently started using the page header image (as opposed as a slider) and out of the sudden only half the image is showing, the rest is blank. I reseted it but that didn't work. Suggestions?

  •  8,839
    Tahir replied
    September 29, 2014 at 12:10am

    Hey!

    Seems to be working alright in my browser also the whole image is loaded. 

    Thanks

    ThemeNectar Support Team 

  •   Diego replied privately
  •  8,839
    Tahir replied
    October 2, 2014 at 3:43pm

    Hey!

    Can you please update to Theme version 4.8 . Also your css seems to be getting minified by the server so it could be causing and issue. Can you also provide wp-admin login details so we can have a look .

    Thanks

    ThemeNectar Support Team 

  •   Diego replied privately
  •  8,839
    Tahir replied
    October 9, 2014 at 6:30pm

    Hey!

    To optimize it  add in the htaccess codes from this article: wp.tutsplus.com/tutorials/10-quick-tips-optimizing-speeding-up-your-wordpress-site/ . For plugins use WP Super cache or W3Total with minification turned off. For minification use "Better WP Minify" bwp-minify is what I use and there's not much work you have to do. The only thing you'll need to do is remove font awesome from the minification

    http://i.imgur.com/BfjmlIq.png but all of the JS will work by default :)

    Cheers

    ThemeNectar Support Team 

  • Diego replied
    October 9, 2014 at 7:13pm

    Great Tahir, thank you for the response. I am passing the info along to my developer.

    Would that fix the cropped image? 

  •  8,839
    Tahir replied
    October 11, 2014 at 5:36pm

    Hey!

    For the cropping you will have to increase the header height. 

    Thanks

    ThemeNectar Support Team