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  Public Ticket #291217
Map not loading
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  • Martin started the conversation

    Hello, I have a problem with loading map .. sometimes I get just a blank page without any map on screen... Can you help me please ? 

  •  8,839
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.5.22 .

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Martin replied

    Hello, still after update I have a same problem .. Sometimes map can't load .. :( 

  •  8,839
    Tahir replied

    It seems to be working alright on our end. 

    Thanks


    ThemeNectar Support Team 

  • Martin replied

    by clicking on the right URL it is good, but clicking on the website betweens website links it's not working at all ! 

  •  8,839
    Tahir replied

    Hey Martin!

    I am not sure what you mean. Also please try turning off Ajax Page transitions if its turned on. 

    Thanks


    ThemeNectar Support Team 

  • Martin replied

    woow that helped ! thank you ! now this website is not so attractive but it's working .. thank you again...