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  Public Ticket #291526
Theme update
Closed

Comments

  • A started the conversation

    Hi!

    I'm having some problems with Salient theme because I cant download the last version. I just can access to the 4.1 version. I ask Envato market about that and they answer:


    'Hi there,

    Thanks for contacting support and we apologise for the delay in response,

    In regards to your specific questions, you'll want to contact the author of the item and request more information about this as they will have far greater knowledge of their own item. The Envato Market provides a platform for millions of individual creative minds from around the world to create, upload and sell their items - much like Ebay.com, but for digital goods. Envato Support can only assist with general Marketplace issues through the general support system. We're unable to provide technical support for individual files.

    Authors will list their preferred support method on the item’s support tab so make sure that you check that link first. The author can also be contacted through the item comments, or directly through the contact form found on the author's profile page. You'll need to be logged into your marketplace account in order to view the contact form.'

    Can you please help me about this situation?

    thanks!

    AM

  •  8,839
    Tahir replied

    Hey!

    Is it not available in the downloads list on Themeforest ? . If yes please email [email protected] as they would be able to put it back and you can download latest version from there . 

    Thanks


    ThemeNectar Support Team