I have a background image on a row (I used an imported demo page) however the top of the image is being lost / the image is not filling the row, and a white section is appearing att he top of that row. Any ideas where this is being coming from or where I can tweak this? I've checked the padding and margins on all rows and inner rows but can't find anything. Thanks!
If I'm adding a set height will it not cause issues with the responsive nature and the flexibilty of using the image as a background image? Is there not something which has been triggered on the row or the column causing that gap?
I have a background image on a row (I used an imported demo page) however the top of the image is being lost / the image is not filling the row, and a white section is appearing att he top of that row. Any ideas where this is being coming from or where I can tweak this? I've checked the padding and margins on all rows and inner rows but can't find anything. Thanks!
Hi Mercer,
Thanks for keeping in touch.
Try turning off lazy loading option or any lazy loading plugin and see whether that helps.
Thanks.
Hi Judith, where do I find that option please? I don't have any plugins for loading on the site.
Hi Mercer,
Please turn off from here:
Thanks.
Sorry, that doesn't do anything. I imagine it's something content based rather than a plugin? I just can't see where.
Hi Mercer,
Please share a screenshot of the image that is being cut so that we can get a better understanding of the issue.
Thanks.
Attached - thanks!
Hi Mercer,
Please try this css:
.column-image-bg-wrap .column-image-bg.loaded, .row-bg-wrap .row-bg.loaded, body[data-ajax-transitions] .parallax_section .row-bg.loaded, body[data-ajax-transitions] .parallax-layer.column-image-bg.loaded {height: 870px !important;
}
Thanks.
Hi Judith,
If I'm adding a set height will it not cause issues with the responsive nature and the flexibilty of using the image as a background image? Is there not something which has been triggered on the row or the column causing that gap?
Also, adding that code doesn't change that row - it just effects all background images which I don't want
Hi,
Please send in your admin login credentials so that we can check this out.
Thanks.
Hi Mercer,
It seems you have changed the image background of the row and also, the white space at the top is no longer there, did you find a fix for it?
Thanks.
Hi Mercer,
This is what I am getting from my end:
How about you try clearing cache and see whether it helps.
Thanks.