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  Public Ticket #291753
Page with visual form builder form will not load
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  • Tifany started the conversation

    Has anyone used Visual Form builder and had an issue where the page the form is on will not load?  I am guessing there is a compatibility issue with the Salient theme and the visual for builder plugin however I do not know where to start to look for the issue.  Any suggestions would be greatly appreciated

  •  8,839
    Tahir replied

    Hey Tifany!

    Please provide us wp-admin login details in a private response so we can confirm the conflict. 

    Thanks


    ThemeNectar Support Team 

  •   Tifany replied privately
  • Tifany replied

    Hi I was reading another post where a plugin they were using was not working with the page transitions so I turned them off to test to see what would happen and it seems to have fixed the issue; my pages with the forms now load.  I am just curious what exactly I am losing with that turned off? Just a transition when loading page to page? I noticed my Nectar Slider I am using as a header for each page is loading much slower, is this because I turned the page transitions off?

    Thanks

    Tiffany

  •  8,839
    Tahir replied

    Hey Tiffany!

    Please update to version 4.8 and turn on Simulated Ajax Option That should fix the Js issue. 

    Thanks


    ThemeNectar Support Team 

  • Tifany replied

    Awesome thanks it works!