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  Public Ticket #292492
Woo Category Qty is staying at 1
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  • Paul started the conversation

    I've been adding products to the Woo shopping cart and the number of Jackets in the sidebar categories stays at ONE (1) instead of FIVE at this time (more jackets will be added) why isn't it showing the Qty of jackets as 5 like the others?

    Any clue what I might be doing wrong?

    Go here: http://www.tsimarketingonline.com/ees/product-cate...

    See how it stays at 1 in the sidebar, but clearly shows that I've added 5 jackets to that category.

  •  8,839
    Tahir replied

    Hey!

    Try purging your server cache. 

    Thanks


    ThemeNectar Support Team 

  • Paul replied

    Very strange - I've done this.

    I not only see 1 on my home laptop, but the computer I use at work I also see one (1) jacket.

    How many are you seeing? At this moment you should be seeing 5, as that is the total jackets I've put in the shopping cart giving it a Jackets category.

    Do you see 1 or 5???

  •  8,839
    Tahir replied

    Hey!

    I just added 5 jackets and this is what i see : http://prntscr.com/4s0g4t

    Thanks


    ThemeNectar Support Team 

  • Paul replied

    No...

    I\'m sorry I did not explain better.

    Look at your screen capture. See in the sidebar all of the CATEGORIES listed?

    The categories are all correct except for Jackets - you will see in your screen capture it says: Jackets (1)

    It should say Jackets (5) or now possibly Jackets (6)

    Not the shopping cart where you\'ve "purchaed" 5 jackets like you\'ve shown, but the PRODUCT CATEGORIES sidebar widget. "JACKETS" is only showing 1

    Sorry for my lack of being specific.

  •  8,839
    Tahir replied

    Hey Again!

    Have you added the products to the specific categories ? . Try going to Settings/Permalinks, changing to another permalink structure, and back to "post name," and Pressing the Save Button. 

    Thanks


    ThemeNectar Support Team 

  • Paul replied

    Hmmm - I tried that as well and it still is staying at "1" for Jackets.

    Is it showing 1 for you as well - even after I picked another permalk - SAVE then went back to the original permalink and SAVED.

  •  8,839
    Tahir replied

    Hey Again!

    Can you provide me a screenshot of the product categories.  Please provide wp-admin login details in a private response so we can have a look . 

    Thanks


    ThemeNectar Support Team