Hello, we have recently been having issues with our webpages that host calendars using the Events Calendar Pro plugin. I have been working with the plugin support team to fix our issues but they recommended reaching out to the theme developers because they think it's a theme conflict. I used some custom CSS to fix our desktop site, but our mobile site is still causing the calendar to glitch in a way that makes it impossible to click any events on the calendar and also turning the background of the webpage orange. Attaching a screenshot from their support team showing a console error.
Hi Judith, I tried attaching a video showing the mobile view issues of helpusgather.org/adults but it says the file is too large. Is it possible to email this to you? The events are all supposed to be clickable and the background is supposed to be white, not orange.
Please update to the Latest Salient Theme Version.
The current version of the theme is 14 and the current version of the page builder is 6.7. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Hello, we have recently been having issues with our webpages that host calendars using the Events Calendar Pro plugin. I have been working with the plugin support team to fix our issues but they recommended reaching out to the theme developers because they think it's a theme conflict. I used some custom CSS to fix our desktop site, but our mobile site is still causing the calendar to glitch in a way that makes it impossible to click any events on the calendar and also turning the background of the webpage orange. Attaching a screenshot from their support team showing a console error.
Hi There,
Thanks for contacting us.
Is it possible you can share a short video for us to understand the issue as we are not get clarity on the issue yet.
Thanks.
Hi Judith, I tried attaching a video showing the mobile view issues of helpusgather.org/adults but it says the file is too large. Is it possible to email this to you? The events are all supposed to be clickable and the background is supposed to be white, not orange.
Hey Again,
Please update to the Latest Salient Theme Version.
The current version of the theme is 14 and the current version of the page builder is 6.7. Salient versions older than v11 won't be compatible with WordPress 5.5.
Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.
Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.
To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .
Best.
ThemeNectar Support Team
Hello Tahir,
It says my theme is Salient Child Theme Version: 0.1
Please setup the Envato Market Plugin and update it as you seem to be on Salient 10.0.1
Thanks
ThemeNectar Support Team