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  Public Ticket #294579
parallax layer slider mobile compatible
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  • Ibrahim started the conversation

    How can i make the parallax layer slider mobile compatible ? Please take a look at this page http://inventmywebsite.com/
    Once this screen gets small it doesn't look right .


  •  8,840
    Tahir replied

    Hey!

    Please update to Salient Theme Version 4.8.1 .

    Please take a backup of your theme folder before you update so that if there are any changes made to the theme files they are not lost.
    You can update your theme by downloading a fresh copy from ThemeForest, deleting the current version you have on your server and uploading the new.
    It's recommended that you use FTP, but this also can be done with the WP dashboard if you prefer. The reason FTP is superior for this is because the theme won't have to be deactivated during the process so you won't have to reassign your widgets. If you're
    interested in keeping up to date with the latest changes and fixes, please refer to the changelog: http://themenectar.com/changelogs/salient.html
    Also, remember to clear your browser cache after each update if you notice anything off. Old theme files can persist in your local cache and make you think something's wrong.
    Also please see this FAQ: http://themenectar.ticksy.com/faq/2252 .

    Thanks


    ThemeNectar Support Team 

  • Ibrahim replied

    Hi i just updated my theme files and i am still having the same problem.  Any ideas why ?

  •  8,840
    Tahir replied

    Hey Again!

    Can you make sure you followed the steps correctly in the video : https://www.youtube.com/watch?v=NIgi-YyspcE .

    Thanks


    ThemeNectar Support Team 

  • Ibrahim replied

    I noticed in the video that he doesn't mention a padding size, without a padding size nothing displays. I used 425 top and 425 bottom. I think this might be causing my problem, is there a different way to make the slider display instead of using the padding option ? 

  •  8,840
    Tahir replied

    Hey!

    No i am afraid a padding is needed.

    Thanks


    ThemeNectar Support Team 

  • Ibrahim replied

    Any idea why its not responsive ?

  •  8,840
    Tahir replied

    Hey Ibrahim!

    If you look at our demos they are responsive.  Please be sure to have another look at the video and follow the steps correctly to make it work for you. 

    Thanks


    ThemeNectar Support Team