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  Public Ticket #2946086
Image grid style not showing on desktop
Closed

Comments

  •  9
    mascauvy started the conversation
    December 28, 2021 at 11:24am

    Hello, 

    The image grid style is not showing on desktop but is ok on mobile. It is the same on all my other pages.

    Other gallery styles are ok.

    I have cleared all caches

    What is wrong?

    Kind regards

    Sophie

  •  1,877
    Judith replied
    December 28, 2021 at 11:43am

    Hi Mascauvy,

    Thanks for contacting us.

    The image grid is showing from my end:

    6755589158.png

    Try turning of the lazy loading option or any lazy loading plugin and see whether that helps.

    Thanks.

  •  9
    mascauvy replied
    December 28, 2021 at 11:51am

    Hello, 

    Thanks for your fast reply!

    I see no change with the lazy option. The issue seems to be with Chrome as it does work with on Microsoft Edge....

    Kind regards

    Sophie

  •  1,877
    Judith replied
    December 28, 2021 at 12:04pm

    Hi There,

    How about you try updating the theme to the latest version 14.0.3 using this guide:https://themenectar.com/docs/salient/updating-salient/ and see whether it helps.

    Thanks.

  •  9
    mascauvy replied
    December 28, 2021 at 12:22pm

    I already have the latest versions of wordpress and salient.

    For information, it was working yesterday.

    Kind regards

    Sophie

  •  1,877
    Judith replied
    December 28, 2021 at 12:28pm

    Hi Sophie,

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •   mascauvy replied privately
  •  1,877
    Judith replied
    December 28, 2021 at 1:09pm

    Hi There,

    Please head to the image gallery element and turn on the lazy loading as shown below:

    9032393026.png

    Thanks.

  •  9
    mascauvy replied
    December 28, 2021 at 3:08pm

    Sorry, it doesn't work....

    Kind regards

    Sophie

  •  1,877
    Judith replied
    December 28, 2021 at 3:42pm

    Please try this css:

    .portfolio-items .col .inner-wrap[data-animation="fade_in"], .portfolio-items:not(.carousel) .col .inner-wrap.animated {
        opacity: 1;
    }

    Thanks.

  •  9
    mascauvy replied
    December 28, 2021 at 7:37pm

    Hello, 

    Thank you for the css, but it has strangely come back to normal now! Maybe just a bug with Chrome?

    KInd regards

    Sophie

  •  279
    Noah replied
    December 29, 2021 at 7:47am

    Hello Sophie,

    Thanks for keeping in touch and glad that it is now okay. Can we mark the ticket as resolved?

    Thanks.

  •  9
    mascauvy replied
    December 29, 2021 at 8:52am

    Hello, 

    Thanks for your help, you can close the ticket. Sorry for the waste of time!

    Kind regards

    Sophie

  •  9
    mascauvy replied
    December 30, 2021 at 3:07pm

    Hello, 

    Just for information, the issue has come back but your CSS works perfectly!

    Thanks!

    KInd regards

    Sophie

  •  1,877
    Judith replied
    December 30, 2021 at 3:55pm

    Hi There,

    Also try optimizing your website to prevent the recurrence:http://themenectar.com/docs/salient/performance-optimization-guide/.

    Thanks.