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  Public Ticket #295428
BUGs with latest version !
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Comments

  •  1
    Benoit started the conversation
    October 6, 2014 at 5:03pm

    Hi there,

    I got huge bugs with the latest version 4.8.1!!

    See attached: that's what happens when clicking on nectar shortcodes.

    Also, Visual composer editor can't load: it's stuck with the loading icon...

    Please help, I gotta show off the website tomorrow to the director!!

    Thanks,

    Best,

  •   Benoit replied privately
  •  8,839
    Tahir replied
    October 6, 2014 at 11:40pm

    Hey!

    Can you simply try deactivating all plugins to check if it fixes the issue. 

    Thanks

    ThemeNectar Support Team 

  •  1
    Benoit replied
    October 7, 2014 at 9:16am

    Hi,

    It didn't change anything.

    I got two plugins installed: contact form 7 & wordpress seo

  •  8,839
    Tahir replied
    October 7, 2014 at 11:35pm

    Hey Again!

    Can you please try switching to the parent theme and turn off both plugins as well just to be sure its not caused by the plugin . 

    Thanks

    ThemeNectar Support Team 

  •  1
    Benoit replied
    October 8, 2014 at 5:39pm

    I just did it and let it like this (plugins deactivated and salient parent theme activated): bug's still there... :(

    Thanks,

  •  1,071
    ThemeNectar replied
    October 10, 2014 at 12:48pm

    Hey, sorry for the delay - could you kindly share your URL so I can log in with the provided credentials?

    Cheers

  •   Benoit replied privately
  •  1,071
    ThemeNectar replied
    October 15, 2014 at 11:16am

    Hey again, 

    It appears some stylesheets and scripts are not loading - could you kindly provide ftp access so I can upload a fresh copy of the theme (could also do it through the admin panel with your consent)

    Cheers

  •   Benoit replied privately
  •  1,071
    ThemeNectar replied
    October 17, 2014 at 8:36am

    Hey - I can't seem to connect through FTP using those credentials, is there a specific port I might need to use?

  •   Benoit replied privately
  •  1
    Benoit replied
    October 20, 2014 at 1:31pm

    Hi, I didn't hear from you for a while... We are launching the website live this thursday, will the theme be fixed before that?

    Thanks, best.

  •  1
    Benoit replied
    October 23, 2014 at 7:00pm

    Hi,

    If you're doing some tests on how site, please stop, or advise us.

    We see some sections of the theme called "TESTT" and "TEST".

    We asked a developer to solve our problem.

    Thanks

  •  8,839
    Tahir replied
    October 24, 2014 at 12:36am

    Hey Benoit!

    I dont believe nectar made any tests as he is really busy as alot of bugs recently just popped up. 

    Thanks

    ThemeNectar Support Team