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  Public Ticket #296249
Impossible to activate Salient on a Wordpress installation
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  • Fabio started the conversation

    Hello,

    I know it may sound strange, but I'm having problems activating Salient on Wordpress. I simply go to appearance > theme, click on activate, then I cannot see nothing at all (white screen, no backend, no sign of life). The only thing I can do to restore the initial situation is to eliminate the Salient theme folder via FTP.

    I appreciate any help, thank you!

  •  8,839
    Tahir replied

    Hey!

    Try uploading the salient.zip via the theme menu. 

    Thanks


    ThemeNectar Support Team 

  • Fabio replied

    Hi,

    thanks for the reply. I just tried, but I'm experiencing the same problem.

    Do you suggest other options, in addition to make another clear Wordpress installation? It's so strange!

    Thank you

  •  8,839
    Tahir replied

    Yes you could try creating a new install and upload the theme again. 

    Thanks


    ThemeNectar Support Team 

  • Fabio replied

    Hello,

    sorry for the delay.

    I made a new Wordpress installation and it seems to work fine.

    Thank you for your kind assistance.