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  Public Ticket #2966817
General Tab Blank
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  • mpiper24 started the conversation

    On some pages I am not able to edit the settings of the row or column. Initially the general tab is blank. If I click to a different section and back it becomes visible but nothing will save. I have tried disabling all other plugins and it is still happening. I was on  5.8 and tried switching to 5.9 and there was no change. Everything is updated to the newest version. Help and suggestions are greatly appreciated!

  •  8,839
    Tahir replied

    Hey Again,

    From the screenshot it seems that your server is timing out. Please check for Browser Console Errors : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors when the error occurs which should hint to the cause of the issue.

    Thanks 


    ThemeNectar Support Team