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  Public Ticket #2969754
can't scroll in wp bakery page editor
Closed

Comments

  • Kevin Lomas started the conversation
    January 30, 2022 at 10:08pm

    i'm trying to edit my page but when in the page editor it won't scroll down any further than the first row?

  •  2,958
    Andrew replied
    January 31, 2022 at 5:03am

    Hello Kevin,

    Thanks for keeping in touch.

    Try checking for plugin conflicts, deactivate the third-party plugins and see if the scrolling will work.

    Thanks.

  • Kevin Lomas replied
    January 31, 2022 at 3:30pm

    I’ve done that, it’s actually the raw html that’s causing it, as soon as I remove that it scrolls just fine. When I put it back in the scrolling stops. 

    Is there any fix to that as I need the html for my contact form

  •  8,839
    Tahir replied
    January 31, 2022 at 3:37pm

    Hey Again, 

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks

    ThemeNectar Support Team 

  •   Kevin Lomas replied privately
  • Kevin Lomas replied
    February 1, 2022 at 1:01am

    did you see i message you privately with the login? did you manage to fix it?

  •  1,877
    Judith replied
    February 1, 2022 at 7:47am

    Hi Kevin,

    I am not replicating this from my end. Please try optimizing using this guide:http://themenectar.com/docs/salient/performance-optimization-guide/.

    Thanks.