My site is current on all updates and I am unable to add an image for nectar slider. After I select "Add New", the "Slide Image" does not display. I get "Preview Image" instead. I try to add using preview image, but I get "no image added yet".
I have a staging site open that hasn't been updated since September and it is working fine. It displays "Slide Image" like it should.
I'm assuming something has changed in an update that I applied since September. I currently have a slide that has a title and a button with a black background. I have searched for any possible solution without any success. Any suggestions?
Found the problem. I normally use the most recent version of Chrome. Doesn't work correctly in either Chrome or Brave. I tried FireFox and it worked. Thanks for your help. Should have tried this sooner.
My site is current on all updates and I am unable to add an image for nectar slider. After I select "Add New", the "Slide Image" does not display. I get "Preview Image" instead. I try to add using preview image, but I get "no image added yet".
I have a staging site open that hasn't been updated since September and it is working fine. It displays "Slide Image" like it should.
I'm assuming something has changed in an update that I applied since September. I currently have a slide that has a title and a button with a black background. I have searched for any possible solution without any success. Any suggestions?
Hi M.Skeen,
Kindly send us temporary credentials so that we can troubleshoot and advise.
Thanks
Hello again,
I am able to add a slider image to a new slide on your website.
Am I missing anything?
Thanks
I don't get it. I logged in using the credentials I sent to you and I get:
Logged in as myself and got:
How is this working for you and not for me? Could I have something cached locally that is causing this?
Found the problem. I normally use the most recent version of Chrome. Doesn't work correctly in either Chrome or Brave. I tried FireFox and it worked. Thanks for your help. Should have tried this sooner.
Hello again,
This seems to have been a cache issue. Glad it worked.
Thanks.