There seems to be an issue with your flipbox images not displaying. I have had to make a plan and remove the flipbox sections from various sites. The uploaded images were just gone and when trying to readd them to the front of the flipbox, they do not display. I have cleared cache and done everything possible.
Would be great if you can investigate. With thanks.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
The fix for this issue was added to the Salient Core plugin back in February with the release of 1.9.4. It appears that you updated the Salient theme, but the Salient Core plugin in your setup was still at version 1.9.3. I just tried to update that plugin from the admin dashboard, but it failed - for now, I've manually added the fix to the plugin through the plugin editor to correct the flip box issue, but in the future, you should attempt to delete the plugin and reinstall it in order to get on the current release.
Good day,
There seems to be an issue with your flipbox images not displaying. I have had to make a plan and remove the flipbox sections from various sites. The uploaded images were just gone and when trying to readd them to the front of the flipbox, they do not display. I have cleared cache and done everything possible.
Would be great if you can investigate. With thanks.
Hi there,
Kindly send us a link to one of your sites with this issue (if possible the page) so that we can take a deeper look and advise.
Thanks
Hey Again,
Did this issue occur with the new update ?.
Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.
Thanks
ThemeNectar Support Team
Thanks, Escalating this to the developer for a quick fix.
ThemeNectar Support Team
Thanks so much.
Hey siterightdes, this is a confirmed issue with the latest minor release. A fix for it will be released today.
Kind regards,
This issue is still happening for me. The background image will not display for the front side of the flip box...
https://sanjaydesigns.com/what-i-offer/
Hey Sanjay,
Can you please reactivate the account you previously created for us so that we may take a look at the backend?
Kind regards,
what email are you using?
You can use [email protected] if you've removed the "themenectarsupport" username.
Good morning Sanjay,
The fix for this issue was added to the Salient Core plugin back in February with the release of 1.9.4. It appears that you updated the Salient theme, but the Salient Core plugin in your setup was still at version 1.9.3. I just tried to update that plugin from the admin dashboard, but it failed - for now, I've manually added the fix to the plugin through the plugin editor to correct the flip box issue, but in the future, you should attempt to delete the plugin and reinstall it in order to get on the current release.
Kind regards,
Thanks. I have a plugin that prevents plugin and theme updates until I do them manually, must have missed this one.