I've set up a self-hosted video. The audio plays while I am in the Wordpress application, but it does not play once the site is live. There is no audio in any browser - firefox, chrome, safari, etc. The video displays just fine. The audio is what is missing. Is there a setting I am missing?
Any help you can provide will be GREATLY appreciated!
The Self hosted videos need to be embedded using the "Video Player" Page Element for it to play audios.
- Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
I've set up a self-hosted video. The audio plays while I am in the Wordpress application, but it does not play once the site is live. There is no audio in any browser - firefox, chrome, safari, etc. The video displays just fine. The audio is what is missing. Is there a setting I am missing?
Any help you can provide will be GREATLY appreciated!
Hey Donna Watson,
The Self hosted videos need to be embedded using the "Video Player" Page Element for it to play audios.
- Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
Thanks
ThemeNectar Support Team