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  Public Ticket #2981699
Width
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Comments

  •  2
    yohobackupx started the conversation

    Hi, so when I change the width in any device all the other devices change simultaneously,  how to solve it? because my design is beautiful for big screens but for smaller....

    5137804506.png
  •  8,839
    Tahir replied

    Hey Again,

    You will have to keep in mind the other viewports when adjusting the responsive options. Try using the Frontend Editor as that will show the results instantly.

    Thanks 


    ThemeNectar Support Team 

  •  2
    yohobackupx replied

    Yes sir that's exactly what I was doing, so when I change anything for the Phone view width It changes for desktop's as well

  •  8,839
    Tahir replied

    Hey Again,

    Could you set a test page so we can check .

    Also allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks



    ThemeNectar Support Team 

  •   yohobackupx replied privately
  •  8,839
    Tahir replied

    Also provide a Test Page or import one of our Pre-built Salient Studio Layouts so we can recreate the issue you seem to be having ?.

    Thanks 


    ThemeNectar Support Team 

  •  2
  •  8,839
    Tahir replied

    Could you turn off the Caching Plugins and provide the steps on how we can recreate the issue ?.

    Thanks 


    ThemeNectar Support Team 

  •  2
    yohobackupx replied

    who is helping who here? I'm a non-tech,  I can't follow, I just want to know why the responsive things isn't functioning well to me

  •  1,877
    Judith replied

    Hi There,

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •   yohobackupx replied privately
  •  1,877
    Judith replied

    Hi There,

    Is it possible you can share screenshots of the areas you would want us to work on.

    Thanks.