Hi There,

Thanks for contacting us.

Please update your theme to the latest version 14.0.5 using this guide:https://themenectar.com/docs/salient/updating-salient/.

Thanks.

Hi There,

Please head to the wpbakery settings on the role manager tab and adjust these options:

Thanks.

Hi There,

Please send in the editor login credentials so that we can check this out.

Thanks.

Hey Again,

I am afraid we can't troubleshoot without a live setup. Please setup a temp domain so we can check on this.

Thanks 

Thanks for setting up the test environment. Escalating to the Developer for further response.

Best 

Hey niravphp,

You need to enable the "Testimonial" element (highlighted in green) within the user role instead of the "Single Testimonial" (highlighted in red)

The Tab element will also need to be enabled to allow for the "+" button to show up, since the testimonial element extends that class.

I've enabled those three on your staging site and confirmed that the testimonial slider is now editable via the Editor role.

Kind regards,

Hey Again,

The Developer specifically checked before responding therefore its likely a caching issue.

Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .

1. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
2. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

Thanks

Also, regarding the Slider Question. The Row is a Parent Element so without it the Slider cant be added.

Thanks 

Please deactivate all Optimization and Caching Plugins, also try viewing the site in Browser Incognito Mode and check. 

Thanks

Hey Again, Hope you had a Positive Weekend, 

Escalating this to the developer again.

Thanks 

Hey Niravphp, 

My apologies for the weekend delay. The "add" button will still not display specifically in the front-end editor in the current version, but you should have access to the testimonial element now with the correct roles toggled on which would allow you to duplicate and edit testimonials.  The "add" button should already be available in the backend editor though.

I've added the needed change to the front-end editor script to allow that button to display. If you'd like immediate access to the change, you can delete your currently installed Salient WPbakery page builder plugin and install this pre-release version with the fix: https://www.dropbox.com/s/1tyqnorej7ij4uj/js_composer_salient.zip?dl=0

Once doing so, ensure to also delete your browser cache, as the old files will persist since the version of the page builder has not changed in the attached pre-release.

Kind regards,