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  Public Ticket #299350
Gravity Forms with File Upload Option Won't Display
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  • Jon started the conversation

    I'm using Gravity Forms with the Salient theme, and one of my forms has the file upload option. Regular forms display as expected, but any form that has the file upload option disappears completely when added to a page. As soon as I remove the file upload option, the form shows up.

    Any idea what could be causing this? This is a really important feature for me and I need to get it running ASAP as I didn't expect the incompatibility.

  • Jon replied

    Well, I'm pretty sure this was related to the AJAX page transitions. When I changed the Animated Transition Method from AJAX to Standard, the form with the file upload option showed up.

  •  8,839
    Tahir replied

    Hey Jon!

    Yes the Ajax option does conflict with third-party JS plugins so Standard should be used. 

    Thanks


    ThemeNectar Support Team