Hello, the first thing to tell you that I love your theme and I have been using it in the last 4 web pages that I have made and this problem had not occurred to me in any of them, I explain:
So easy how to make a video header for mobile, just like I have on other websites, well, on computers I can see it correctly but on mobile phones the video does not appear, nothing, only a transparent space appears...
In the meantime I have tried to solve it, but the full-size video is not there, I have given 20% padding to a column with video background that only appears on mobiles, that way, the video is seen, a little, but it is seen.
But I want it in full screen size, like in the rest of the websites that I have made with Salient, I don't know why that happens to me in this...
- Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
No, tell the truth, it is seen from your computer, pretending that you are in the mobile view and it is seen from a real mobile, that is, the video is not seen, you can see it in the attached file.
I have made 5 websites with SALIENT and I know very well how the video background works in the row, the problem is what I am telling you, that in the mobile version it is not visible.
If now you enter from your mobile and you see it, it's because since you haven't solved it for me, I've installed the revolution slider and I've created a section for mobile and yes, it works. But with your theme natively on this particular website, no.
Hello, the first thing to tell you that I love your theme and I have been using it in the last 4 web pages that I have made and this problem had not occurred to me in any of them, I explain:
So easy how to make a video header for mobile, just like I have on other websites, well, on computers I can see it correctly but on mobile phones the video does not appear, nothing, only a transparent space appears...
In the meantime I have tried to solve it, but the full-size video is not there, I have given 20% padding to a column with video background that only appears on mobiles, that way, the video is seen, a little, but it is seen.
But I want it in full screen size, like in the rest of the websites that I have made with Salient, I don't know why that happens to me in this...
Hi there,
This is what I see from my end
- Please convert the videos and then add them as per their appropriate file format: http://themenectar.com/docs/salient/page-builder-row/#video-background.
- Make sure they are in 16:9 ratio for the mobile to render them correctly.
Thanks
No, tell the truth, it is seen from your computer, pretending that you are in the mobile view and it is seen from a real mobile, that is, the video is not seen, you can see it in the attached file.
I have made 5 websites with SALIENT and I know very well how the video background works in the row, the problem is what I am telling you, that in the mobile version it is not visible.
If now you enter from your mobile and you see it, it's because since you haven't solved it for me, I've installed the revolution slider and I've created a section for mobile and yes, it works. But with your theme natively on this particular website, no.
Hey Again,
Yes, you are correct. Only the Self hosted Videos play on Mobile and the Preview Image shows on Mobile for the Background Video rows.
Thanks
ThemeNectar Support Team