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  Public Ticket #2999519
Portfolio Grid - Load More showing duplicate portfolio
Closed

Comments

  •  2
    melsaunders started the conversation

    I'm using the Post Grid to display our latest projects. We wanted 12 projects on landing, with the 'Load button' option activated to show the rest (total 19 projects).

    Unfortunately though, the load more button just loads the next projects randomly so these can be duplicates of those on the page.  Rather than just the remaining 7 projects? 

    Is there any way around this? It works okay if we set the page to show all 19.

    Thanks

  •  8,839
    Tahir replied

    Hey Again,

    Make sure the "Post Offset" field in the Post Grid Settings is empty and check. 

    Thanks 


    ThemeNectar Support Team 

  •  2
    melsaunders replied

    Hi - I checked this. The Post Offset was already empty. I tried changing it to "0" but I still get the duplicate projects?

  •  1,877
    Judith replied

    Hi There,

    Please check for plugin conflicts by deactivating the third party plugins then reactivate them back one by one to see the one that causes issues.

    Thanks.

  •  2
    melsaunders replied

    Hi, So I have just gone through a test with ALL plugins deactivated. Going through one-by-one (until the portfolio function returned, as this didn't load with Salient Core turned off), but this is exactly the same. I have tried clearing the cache and on a different machine, but it is still showing duplicate items.

    https://www.designedge.co.uk/projects/

    Any other suggestions?



  •  1,877
    Judith replied

    Hi There,

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •   melsaunders replied privately
  •  8,839
    Tahir replied

    Hey Again,

    Please check now: https://www.designedge.co.uk/projects/ .

    Thanks


    ThemeNectar Support Team 

  •  2
    melsaunders replied

    I'm afraid I still get the same issues. I have cleared the cache, and also purged Varnish on the server? Does it look to be working correctly for you?


     

  •  8,839
    Tahir replied

    Hey Again,

    It seems to be only occurring when the "Random" Order is selected. I just changed it and its working correctly now: https://www.designedge.co.uk/wp-admin/post.php?vc_action=vc_inline&post_id=3531&post_type=page .

    Thanks


    ThemeNectar Support Team 

  •  2
    melsaunders replied

    A shame we can't have the random ordering and load more. Is it a bug that might be fixed, or just the way that it's set up?



  •  8,839
    Tahir replied

    It seems like a new bug, escalating this to the developer to check if a quick fix is available.

    Best 


    ThemeNectar Support Team 

  •  1,070
    ThemeNectar replied

    Hey melsaunders,

    By default there's no functionality built-into WordPress to ensure that pagination won't simply use the random order each time (thus pulling duplicates). 

    However, I've created a workaround which will be included in the next update. If you'd like immediate access you can download a beta version from here: https://www.dropbox.com/s/6t047o9attcj92f/salient.zip?dl=0

    Once you've updated, remember to also update the included Salient Core plugin to get the fix.

    Kind regards,