Okay
  Public Ticket #3008311
Overlapping on plugin
Closed

Comments

  • podiumdesign800 started the conversation

    Hi there, I have used the WP-Food plugin before to display food items but it seems with the Salient theme it seems to overlap if you click on the 'Main Course' tab and click on the 2nd food item? This is very strange and I can't seem to fix it. 

  •  279
    Noah replied

    Hello,

    This seems to be a plugin conflict.

    Please try disabling other plugins and see if the plugin will load properly.

    Thanks.

  • podiumdesign800 replied

    I have disabled all plugins apart from the Salient ones and the WP_Food one and I'm still having the same issue --> http://easydiet.uk/menu/

  •  279
    Noah replied

    Hello,

    Please allow us to login to your backend and have a look at the issue.

    Thanks.

  •   podiumdesign800 replied privately
  •  1,877
    Judith replied

    Hi There,

    I am afraid we may not be able to assist accurately as we do not support issues with third party plugins, however you may contact the plugin support team to assist further.

    Thanks.

  • podiumdesign800 replied

    It seems to be with the Salient Core plugin, when I disable it the plugin works fine?

  •  8,839
    Tahir replied

    Hey Again,

    Just corrected it by renaming the second row ID to "main" .

    You seem to have two Rows with the Same ID which is likely causing the issue: 

    1083603918.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  8,839
    Tahir replied

    Also, regarding the Overlap issue, the Plugin is adding the popup to the Element its in instead of the Page Container which is causing this issue. 

    Please contact the plugin developer and check if there is a quick fix for it.

    Thanks 


    ThemeNectar Support Team 

  • podiumdesign800 replied

    Hi there, the 2 rows should have different names? I have them as breakfast and main, would this be causing an issue with the overlapping?

  •  8,839
    Tahir replied

    No, the overlapping issue is different. Please consult with the plugin developers for a possible fix.

    Thanks




    ThemeNectar Support Team 

  • podiumdesign800 replied

    But if I turn off salient core there is no overlapping?

  •  1,877
    Judith replied

    Hi There,

    Salient core is a bundled plugin with Salient theme and that means you have to activate it for the theme to function well. This may be an issue of incompatibility with the theme, however we recommend you contact the plugin support team to assist as well.

    Thanks.