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  Public Ticket #3013895
Too long to load
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Comments

  •  4
    marketingTRSM started the conversation

    Hi Support team, 

    Our two page website takes too long to load. We have compressed all the images and video to the lowest possible (without sacrificing quality), and it still takes too long to load. According to an online too, the script is the element that takes the longest to load. All our images accumulate to only 1.2 MB. 

    How can you help us?

  •  2,958
    Andrew replied

    Hello again,

    Try using the optimization options here https://themenectar.com/docs/salient/performance-optimization-guide/

    Thanks,

  •  4
    marketingTRSM replied

    Hi Andrew, 

    Thanks for the help. I installed the plugin and went through each and every one of the settings. Unfortunately the site is still taking a long time to load. To the point that sometimes I get a server error because it took too long to load. The average site load should be from 2-3 seconds. This one, at best it's taking almost 5 seconds.

    Any other help we can get would be appreciated. 

    Thank you.


  •  8,839
    Tahir replied

    Hey Again,

    Please view: https://gtmetrix.com/reports/report2021.tedrogersschool.ca/or4Svs0X/ . Also try removing these size intensive assets:

    5778966073.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  4
    marketingTRSM replied

    Hi Tahir, 

    thanks for the help. We've reduced the video to half the size, but we have to have a video. 

    But I see there are three .js files. I don't think we can do much about those, correct?

    Note that we are not using any e-commerce functionalities. This is a content only website. Is there any code that we can remove to have a more simplified (no e-commerce) base code?

  •  1,877
    Judith replied

    Hi There,

    Please allow me to escalate this to the developer to assist further.

    Thanks.

  •  1,070
    ThemeNectar replied

    Hey marketingTRSM,

    Your landing page is loading a ton of content, and various sections of that content are also loading JavaScript. 

    Of the 3.6MB of scripts loading on your page, only 356kb is coming from the Theme + Salient plugins. You can see the breakdown by inspecting the javascript tab in your browser developer tools > network tab when reloading the page. I've highlighted the theme scripts in red in the attached image within the list of all that are called on page load: 

    1752389803.jpg


    You can also see the amount of scripts drop to 350kb~ on your secondary page which is not calling many external libraries through the page content https://report2021.tedrogersschool.ca/research/

    The actual lag when your page starts to load seems to be coming more from your server being overloaded. If you can't upgrade your server resources, you could also try enabling the page cache and database caching options within the W3 Total cache settings. Those are two we didn't include in the article linked by Andrew earlier. For reference, these are the two I'm referring to enabling:

    9-General-Setings-Page-Cache.jpg

    13-General-Settings-Database-Cache.jpg