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  Public Ticket #3021148
Missing Sidebar
Closed

Comments

  •  1
    Omor started the conversation

    Hello,

    I cloned an existing page  https://www.southholland.org/departments/recreational-services/rentals/park-permits-facility-rental-form/ but the related url https://www.southholland.org/departments/recreational-services/rentals/heritage-house/ showed up without the sidebar. Problem is I've searched every inch of the WP backend and can't seem to find the sidebar or how one back to the missing section of the page. It may have to do with me updating the template in February. Please help!!

  •  2,958
    Andrew replied

    Hello Omor,

    The page still has the sidebar. It just appears to be empty. Try adding content to the sidebar as you did on the other page.

    8914088452.png

    Thanks,

  •  1
    Omor replied

    Hi Andrew. That's one of the the things I'm having some difficulty with. For one, I figured by cloning a page, everything would have copied over but the sidebar menu didn't. Lastly, I can't find the sidebar in the Wordpress menu or widgets and it doesn't show up while editing in the backend editor or WPBakery Page builder. I just can't find it.

  •  1,877
    Judith replied

    Hi Omor,

    Please send in your admin login credentials so that we can check this out.

    Thanks.

  •  1
    Omor replied

    Hi Judith. I emailed you directly but I guess that didn't get across. I can't give out admin access but I can set up a zoom session to share my screen. When works for you?

  •  8,839
    Tahir replied

    Hey Again, Hope you had a Positive Weekend, 

    Try settings the Page Template in here:  

    3302119637.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  1
    Omor replied

    Hi Tahir. It is currently set to the Sidebar - Left but menu is still not showing. Even though I cloned a page that has the menu already, do I've to populate the menu again? If so, how?

  •  8,839
    Tahir replied

    Hey Again,

    Try adding the Menu again in the Appearance -> Widgets Section .

    Thanks 


    ThemeNectar Support Team 

  •  1
    Omor replied

    Sorted! Thanks Tahir!!