Okay
  Public Ticket #3023469
Strange magnification just occurred
Closed

Comments

  •  12
    tombeckham started the conversation

    I was finishing up working today and at some point the desktop version increased in magnification (firefox and chrome both) like it was double the size - inside the browser window. Help! Not sure what to do, AND I have a curious number I see in the inspector (see screen shot)


    element {
      --nectar-sticky-top-distance: 262.8888888888889px;

    ? Any idea how to fix this very strange bug/ problem? I purged the cache but didn't work.

    thanks so much!

  •  2,958
    Andrew replied

    Hello Tom,

    I am unable to check your site as it is returning a 404 error. Is this supposed to happen?

    2419938150.png


    Thanks,

  •  12
    tombeckham replied

    Can you please look again? I am able to access the web address on several systems and it is still showing the issue.

    thank you

  •  12
    tombeckham replied

    Ok, so i managed to go back to the change logs and find the instance and restore the page just prior to the error-laden page.

    I reapplied the font change as before and the error did not reproduce. 

    I had also disabled some plugins potentially causing a messup - yet disabling them did not immediately remedy the issue.

    I also tried saving original page to template and redoing as a new page but this did not work either.

  •  12
    tombeckham replied

    Hi - I was able to reproduce the error.

    I had a custom heading and I went to change the font style via the dialog box and as soon as I did it reproduced the error. 

    See attached screen shots. The revisions log shows what i did

  •  1,877
    Judith replied

    Hi There,

    Still seeing this:

    1124263726.png

    Thanks.

  •  12
    tombeckham replied

    http://www.shardsoflight.org

    You're putting that in and getting a 404? Because I'm not and nobody else is.

    You getting this when trying to log into wp-admin?

  •  8,839
    Tahir replied

    Hey Again,

    Try adjusting the Logo Height in here: http://www.shardsoflight.org/wp-admin/admin.php?page=SalientChildTheme&tab=13 and check.

    Thanks


    ThemeNectar Support Team 

  •  12
    tombeckham replied

    Thanks, Tarhir, I did reduce the logo by about 25px and it provided some room for maneuvering, but eventually there was a limit and the error reproduced. I did get it to a place that I could work with so, thanks.