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  Public Ticket #3032624
Error importing demo content
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Comments

  •  1
    Davide started the conversation
    April 27, 2022 at 8:38am

    Hi,

    I'm trying to import "Ascend" demo with Demo Importer, but I riceive the fail message:

    Your (Salient) theme contains outdated copies of some WooCommerce template files. These files may need to be updated to ensure compatibility with the current version of WooCommerce.

    How can I fix it.

    Thank You

  •  2,967
    Andrew replied
    April 27, 2022 at 10:15am

    Hello Davide,

    Kindly make sure you are running the latest version of Salient and WooCommerce.

    The current version of the theme is 14 and the current version of the page builder is 6.7.1. Salient versions older than v11 won't be compatible with WordPress 5.5.

    Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods

    Thanks,

  •  1
    Davide replied
    April 27, 2022 at 11:00am

    Hi,

    I've updated Woocommerce plug in and my current version of Salient is 12.1.3.

    I've also check and updated the latest version of php and Wp,

    but demo importer keep failing.

  •  2,967
    Andrew replied
    April 27, 2022 at 12:43pm

    Hello again,

    The latest version of the theme is version 14. You are on version 12. Try setting up the Envato Market Plugin to update automatically. This should fix the issue.

    Thanks,

  •  1
    Davide replied
    April 27, 2022 at 12:47pm

    Hi,

    I think I solved it....some older plug-in were generating conflict.

    Thank you very much for the support ;)