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  Public Ticket #304516
Infinite Scroll Issue
Closed

Comments

  • Alex started the conversation

    I am having trouble setting up the infinite scroll option for my portfolio and I am hoping you can help.

    I enabled the option in settings and chose to make sure that only (9) pieces load initially via the "Items Per Page" option. It loads the 9 pieces and then at the bottom says that "all items are loaded".

    If I do not put a number in the "Items Per Page" field, then all of the portfolio items load at once and take a long time in doing so.

    Thanks in advance!

  •  8,840
    Tahir replied

    Hey, could you allow us to log in so we can check on this for you more?
    Thanks 


    ThemeNectar Support Team 

  •   Alex replied privately
  • Alex replied

    Good evening, I was wondering if there were any updates on this ticket? I supplied the login credentials with a private response.

  •  8,840
    Tahir replied

    Hey!

    Please try deactivating all third party plugins and activate them one by one as this could likely be caused by a conflict from a plugin .
    Thanks


    ThemeNectar Support Team 

  • Alex replied

    I have tried deactivating all of the plug-ins, but that didn't solve the issue. 

    Is there a setting/plugin somewhere that needs to be active (Other than "Portfolio Pagination = On" & "Pagination Type = Infinite Scroll")?

  • Alex replied

    So I have tried a few other things....I can get infinite scroll to work if the portfolio page in question is a sub-page. But if it is the main portfolio page, it does not seem to work. 

    Portfolio > Sub-Portfolio Page   <==== this works, but I would have rather had it on a singular page.

  •  1,071
    ThemeNectar replied

    Hey Alex,

    Sorry for the delay!

    Please ensure that if you're using it on the main portfolio page that you have a slug entered in the portfolio options tab in your Salient options panel - it would need to be anything other than "portfolio" such as "project" or "work" etc. After you've done that, refresh your permalinks by clicking save changes in Settings > Permalinks

    Cheers