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  Public Ticket #3047643
issue wwith video background
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Comments

  •  3
    Simon started the conversation

    Hi!

    The main page has a video background. in the mobile version, with Google CHROME (on android), when it first starts, the is a patch of GREY. At some point, the video zooms in and fills the entire field of view, but that Grey area shouldn't be there in the first place. Is it an error because of the shape divider? Can you provide a solution?

    Also, this doesn't happen in Firefox (android)

    There is no grey background.

    Thank you!

  •  8,839
    Tahir replied

    Hey Again,

    That is the Row Background.

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    div#about .row-bg-overlay {
        background: transparent !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  3
    Simon replied

    thank you! but this still doesn't look right. the divider is supposed to go over the divider, not under it.... no?!

  •  1,877
    Judith replied

    Hi Simon,

    Did you mean the divider to go above the element I have pointed above it:

    7707111272.png

    Thanks.

  •  3
    Simon replied

    no, I have attached a photo for you to understand

  •  1,877
    Judith replied

    Hi Simon,

    I am still not replicating, please let us know the device from which you are replicating this.

    Thanks.

  •  3
    Simon replied

    On phones Samsung S9+ and S22 ultra, Browsers - Brave and Chrome. Sometimes it works good, other times it's how it is in the picture. Just refresh a few times and I'm sure you'll see it.


    Thanks!

  •  1,877
    Judith replied

    Hi Simon,

    Please try this css:

    @media only screen and (max-width: 690px){
    .nectar-shape-divider {
        bottom: 72px;
    } }

    Thanks.

  •  3
    Simon replied

    nope. it just looks worse! please see picture



  •  1,877
    Judith replied

    Hi Simon,

    Please remove the css and try turning off lazy loading from the Salient > General Settings > Performance section or any lazy loading plugin.

    Thanks.

  •  3
    Simon replied

    this was always off. I have no other lazy loading plugins


    thanks!

  •  8,839
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    @media only screen and (min-width: 1px) and (max-width: 999px) {
        .wpb_row .nectar-video-wrap.position-loaded video {
            min-height: 700px;
        }
    }

    Thanks


    ThemeNectar Support Team