Hi There,

Thanks for keeping in touch.

There could be other underlying issues.

Please check on your php memory limit by adjusting the configurations.

Recommended PHP configuration limits are as follows:

max_execution_time 60
memory_limit 256M
post_max_size 48M
upload_max_filesize 48M
Please have your hosting provider fix this for you so it can be installed correctly. 

Thanks.

Hey Again,

Please update to the Latest Salient Theme Version.

The current version of the theme is 14.0.5 and the current version of the page builder is 6.7.1. Salient versions older than v11 won't be compatible with WordPress 5.5.

Here's the documentation on the available methods for updating Salient: http://themenectar.com/docs/salient/updating-salient/#methods Once you've updated that, the update for the included page builder will become available. Note that "Visual Composer" also renamed their plugin on Envato to "WPbakery page builder" a couple of years back.

Here's an update guide on what to expect when jumping many major releases at once: http://themenectar.com/docs/salient/important-salient-update-for-new-envato-requirements/ take a read through before the update, as many things have changed.

To get a list of Bug Fixes and new Feature addons in the Latest Theme updates view change log here http://themenectar.com/changelogs/salient.html .

Best.

Please update the Bundled Plugins as well and check. 

Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

Thanks 

Seems to be showing up correctly on my end : 

1. Please clear your cache using this guide: https://themenectar.ticksy.com/article/6226/ .
2. If you are using WP Rocket use this guide :  https://docs.wp-rocket.me/article/108-render-blocking-javascript-and-css-pagespeed#critical-path-css .
3. For Woocommerce caching issues see: https://docs.woocommerce.com/document/configuring-caching-plugins/ . 

Thanks 

Hi There,

I am denied access on the page:

Please check with your host provider to grant us access.

Thanks.