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  Public Ticket #307439
Video Background on Azure
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Comments

  • Ralph started the conversation

    Hi,

    I'm trying to use the "coding" video on the Nectar Slider.  It just does not display(only black background).  We are using Windows Azure to host Wordpress.  I added the .htaccess file to the installation and loaded both the coding.mp4 and coding.webm files downloaded from your site. 

    Thanks for your help.

  •  8,840
    Tahir replied

    Hey Ralph!

    Could you please provide a url of a test page where  i can troubleshoot the issue. 

    Thanks 


    ThemeNectar Support Team 

  • Ralph replied

    Hello Tahir,

    I figured it out.  Azure does not use Apache.  They run IIS with ASP.  I needed to add the mime types into the web.config file.  .htaccess doesn't do much for you in the Microsoft world. :)

    I am having an issue though with IE.  Sometimes if you play around with the site for a bit the video stops playing (and goes to black).  YOu can fire up IE and look at the second slide on the home page.  http://www.spark.cool

    Thanks,


    Ralph

  •  8,840
    Tahir replied

    Hey Again!

    I cant seem to recreate the issue though it could likely be a Browser rendering issue. 

    Thanks 


    ThemeNectar Support Team