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  Public Ticket #3075002
Icon issues
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Comments

  •  4
    Leomariotte started the conversation

    hi, 


    i tried to fix some performance issues and I've lost some icons. 


    https://studiosale.fr


    How do I make them back? 


    Thanks :) 

  •  1,644
    Judith replied

    Hello There,

    Thanks for keeping in touch.

    Please share screenshots of some of the icons you have lost so that we have a better understanding of the problem.

    Thanks.

  •  4
    Leomariotte replied

    Hi, here they are 

    5657261543.png
  •  4
    Leomariotte replied
    6066456874.png
  •  277
    Noah replied

    Hi there,

    The header icons, there are only two that are added. There is no instagram of the other three boxes to the left of instagram. See attached screenshot of what we see on our end.

    Its seems to removed the instagram and the three others from your settings.
    Or did you manage to work this out.

    Please clarify and clear the cache on your current caching and magnification plugin.
    Thanks.

    Attached files:  Agence-de-communication-à-Perros-Guirec-Création-de-site-internet-logo.png

  •  4
    Leomariotte replied

    Hi, 

    Here are other screenshots. 

    In the footer or on CTA for example. I cleared cache from website and browser. 



    Attached files:  CleanShot 2022-06-30 at 15.44.49.png
      CleanShot 2022-06-30 at 15.44.56.png
      CleanShot 2022-06-30 at 15.44.59.png

  •  8,403
    Tahir replied

    Hey Again,

    Did you rename the Salient Theme folder as that seems to be likely causing this : 

    9128074307.pngClick on Image to View Larger

    Thanks 


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Yes, absolutely, because I would like it to be called studiosale, for the curious ones who would search my code. 

  •  8,403


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    I'll take a look at it. Thanks. :)


     What should I do to get the icons back? 

  •  8,403
    Tahir replied

    Try using the fontawesome plugin instead to load the latest ones.

    Thanks


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Unfortunately it is still not working....

  •  8,403
    Tahir replied

    Could you allow us to log in to your website backend dashboard so we can check on this for you more?. We are gonna need the username and password of admin user as well as the login url.

    Thanks


    ThemeNectar Support Team 

  •   Leomariotte replied privately
  •  8,403
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    #footer-outer[data-cols="1"] #copyright li a i {
        font-family: "Font Awesome 6 Brands" !important;
    }
    #footer-outer[data-cols="1"] #copyright li a i.fa.fa-phone , #footer-outer[data-cols="1"] #copyright li a i.fa.fa-envelope {
        font-family: FontAwesome !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Hi Again, 

    Seems working in the footer. But i still got this issues on other part of the website (see attached) 

    Thanks 



    Attached files:  CleanShot 2022-07-01 at 17.48.21.png
      CleanShot 2022-07-01 at 17.48.35.png
      CleanShot 2022-07-01 at 17.48.28.png

  •  8,403
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    .ascend .mfp-iframe-holder .mfp-close, .ascend .mfp-image-holder .mfp-close, .fa.fa-angle-down, .fa.fa-angle-left, .fa.fa-angle-right, .fa.fa-angle-up, .fa.fa-facebook, .fa.fa-linkedin, .fa.fa-minus-sign, .fa.fa-ok-sign, .fa.fa-pinterest, .fa.fa-plus-sign, .fa.fa-twitter, .icon-be, .icon-button-arrow, .icon-salient-apple-music, .icon-salient-artstation, .icon-salient-back-to-all, .icon-salient-cart, .icon-salient-discord, .icon-salient-down-arrow, .icon-salient-down-arrow-thin, .icon-salient-facebook, .icon-salient-facebook-messenger, .icon-salient-heart, .icon-salient-heart-2, .icon-salient-houzz, .icon-salient-left-arrow, .icon-salient-left-arrow-thin, .icon-salient-m-clock, .icon-salient-m-close, .icon-salient-m-eye, .icon-salient-m-social-alt, .icon-salient-m-user, .icon-salient-pencil, .icon-salient-pinterest, .icon-salient-plus, .icon-salient-right-arrow, .icon-salient-right-arrow-thin, .icon-salient-right-line, .icon-salient-search, .icon-salient-spotify, .icon-salient-thin-line, .icon-salient-tiktok, .icon-salient-twitch, .icon-salient-twitter, .icon-salient-woo-zoom-icon, .icon-salient-x, .icon-soundcloud, .icon-vimeo, .material .comment-list .reply a:before, .mejs-controls .mejs-button button, .mfp-iframe-holder .mfp-close, .mfp-image-holder .mfp-close, .salient-page-submenu-icon, .video-play-button, i.fa.fa-houzz{
        font-family: FontAwesome !important;
    }

    Thanks


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Ok, fixed a lot. 


    I still have the issues on those buttons. (attached). 



    Attached files:  CleanShot 2022-07-01 at 18.54.37.png

  •  8,403
    Tahir replied

    I think we are going in the wrong direction. Please use the Original Salient Theme files without the rename to fix this and use the plugin i mentioned earlier to hide Salient or any other White label plugin.

    Thanks 


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Thanks Tahir. 


    Can i do that without going back to 0 ? 

  •  8,403
    Tahir replied

    Yes, Simply change the folder name and the Name in Style.css. 

    Thanks 


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Ok, I've done this. Arrows came back but now Facebook and LinkedIn icon disappear. 


    Really sorry to bother you again. 

  •  1,644
    Judith replied

    Hello There,

    Please share screenshots of the icons that are not showing from your end, as I see all icons showing from my end.

    Thanks.

  •  4
    Leomariotte replied

    Hi again 


    Sorry for the delay. Here for example. 

    Attached files:  CleanShot 2022-07-06 at [email protected]

  •  8,403
    Tahir replied

    Hey Again,

    Add this into the Custom CSS box in your Salient Theme Options panel (We write all Custom CSS in the Live Browser to ensure accuracy. If you cannot see any changes, make sure there is no red cross in the Custom CSS Box as any syntax error would cause all CSS under that line of code to not show up on the Frontend):

    .fa.fa-linkedin {
        font-family: "Font Awesome 6 Brands" !important;
        font-weight: 400;
    }
    .fa.fa-facebook, .fa.fa-twitter {
        font-family: "Font Awesome 6 Brands" !important;
        font-weight: 400;
    }

    Thanks


    ThemeNectar Support Team 

  •  4
    Leomariotte replied

    Thanks Tahir. 


    At the moment, seems working