Okay
  Public Ticket #3082439
Bug in profile pages
Closed

Comments

  •  1
    Andre started the conversation
    July 11, 2022 at 10:12pm

    When clicking the email icon below the bio text the website opens a new page with an empty anchor link.. so far so good. But when "going" again to the bio page, the cross and circle "icon" (that hovers with the mouse movement) disappears.

    Can you please tell me hoe to fix this?

    Thank you very much.

  •  8,839
    Tahir replied
    July 12, 2022 at 5:15am

    Hey Andre,

    Thanks for bringing this to our attention. Are you able to recreate this on your end as well ?.

    Thanks 

    ThemeNectar Support Team 

  •  1
    Andre replied
    July 12, 2022 at 9:17am

    Hello Tahir,

    Yes, I'me having the same issue on my end as well. I just tried to check of this was some incaompatibility issue with another plugin, but no, it happens in the site I provided and in mine as well.

    Thanks.

  •  8,839
    Tahir replied
    July 12, 2022 at 11:00am

    Thanks for confirming. Escalating this to the developer so this can be looked into for upcoming update.

    Best 

    ThemeNectar Support Team 

  •  1
    Andre replied
    July 14, 2022 at 10:17pm

    Dear Tahir,

    Any news on the issue I raised?

    Thanks.

  •  8,839
    Tahir replied
    July 15, 2022 at 5:21am

    Adding more priority to it.

    Thanks 

    ThemeNectar Support Team 

  •  1
    Andre replied
    July 15, 2022 at 9:36am

    Hello Tahir,

    Can you plese ask the support team to share the code for correcting the bug instead of wating for a new update?

    My client is really insisting on this fix...

    Hope you understand.

    Thank you very much!

  •  8,839
    Tahir replied
    July 15, 2022 at 10:44am

    Yes, The Developer will be providing it. As he is on the US timezone you will have to wait a few hours before he responds.

    Thanks 

    ThemeNectar Support Team 

  •  1
    Andre replied
    July 15, 2022 at 11:04am

    Thanks for the fast reply Tahir.

    Looking forward to the bug fix. Thanks !

  •  1,070
    ThemeNectar replied
    July 16, 2022 at 12:10pm

    Hey Andre!

    Thanks for reporting that. You can correct that prior to the next release by adding the following snippet into the custom CSS box located in the Salient options panel > General Settings > CSS/Script related tab:

    body .nectar-close-indicator .inner {
  opacity: 1;
}

    Kind regards,